Terms & Conditions

Last updated on Feb 18th 2024

For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used anywhere on this page shall mean Foto Factory Gifts, whose registered/operational office is Flat No.2, Ground Floor, Shifa Park Apartment, Pakhal Road, Nashik Nashik MAHARASHTRA 422011 . “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

  • The content of the pages of this website is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.

  • Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

  • From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.

  • You may not create a link to our website from another website or document without Foto Factory Gifts’s prior written consent.

  • Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .

  • We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Disclaimer: The above content is created at Foto Factory Gifts’s sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.

Order & Shipping

Who can purchase from fotofactorygifts.com?

fotofactorygifts.com offers an assorted range of Personalised products for people of all age groups and genders. Anybody who is above 18 years of age can purchase from fotofactorygifts.com.

How do I know my order has been confirmed?

When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on 91 9325074910 Mon-Sat (9am-6pm) or write to us at fotofactorygifts@gmail.com

What payment methods are accepted?

fotofactorygifts.com accepts the below methods of payment:

  • Online payment by Master/Visa credit cards
  • Online payment by debit cards
  • UPI payments through any UPI apps like Gpay, Phone pay, Paytm, etc.

Can i pay Cash on Delivery COD Payments?

Sorry fotofactorygifts.com accepts only prepaid payments. We don’t have COD (Cash on Delivery) option at present.

Is it safe to provide payment details during the checkout process?

We take security seriously, and your payment details are safe with us. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy. Take a look at our privacy policy for more details.

What happens if Fotofactorygifts.com cannot supply me with the product I have ordered?

We make every effort to ensure all items on Fotofactorygifts.com are available. But in the rare event that an item you order isn’t available, we’ll let you know and will offer you an alternative product of equal quality and value. In the case, where you don’t like the option or we are not able offer an alternative we will refund you within 10 business days.

How much does delivery cost?

Delivery cost may vary from product to product and also varies as per the destination distance / pin code. You need to check for the charges on the view page / cart to know about the exact delivery charges for products. Most ? products have free delivery as well.

How long does it take to deliver a gift?

Delivery time vary depending on the type of products and the pin code to be delivered. Once we dispatch your order we provide you with a tracking number from where you can track your order.

How long does it take to deliver a gift?

Delivery time vary depending on the type of products and the pin code to be delivered. Once we dispatch your order we provide you with a tracking number from where you can track your order.